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Each shipment is a gesture of care: your trust is sent with the same dedication that we put into selecting the best products for your skin.
Safety, speed and personalized attention in each delivery
Shipping costs
Spain and Portugal
- FREE for orders over €30
- €6 for orders under €30
European Union
- FREE for orders over €220
- €28 for orders under €220
IMPORTANT NOTES:
We do not ship Biologique Recherche products outside Spain.
We are sorry but we do not ship to the Canary Islands.
Spain and Portugal
España y Portugal
Most deliveries are made within 24-48 hours, and we are committed to not exceeding 4 business days from order confirmation.
European Union
Deliveries between 4 and 7 working days from order confirmation.
Clarifications:
For orders by Bank Transfer, the delivery period begins from the receipt of the transfer.
Returns
If you want to make a return once you have received your order, it is very easy. Send us an email to yourstore@amarama.es and we will tell you how to proceed.
You must send us the products by post or any other transport company to our address:
amarama by Cristina Coma
C/ Còrsega 173
08036 Barcelona
A return form (or other document such as a copy of the order...) must accompany the package you send us.
Once we receive the products and check that they are unused, sealed, in good condition and that the QR Code of the products are the ones we sent you, we make the payment in the payment method used.
- Returns are not accepted after 14 days from the delivery date.
- Please report the incident to Amarama within a maximum period of 48 hours by sending an email to yourstore@amarama.es
NACEX
We work with NACEX, a leading company in the express courier segment in Spain and Portugal. It is part of the Logista Group, the leading distributor of products and services to local businesses in southern Europe.
When your shipment is processed, you will receive an SMS or email with the tracking information. At that time, you will be able to manage the details and delivery times. In addition, if you wish, you can send your package to a collection point, so you do not have to wait for the courier.
Shipping guarantee
We guarantee that your order will arrive in perfect condition. If you receive a damaged order, we will exchange it free of charge.
To do this:
- Indicate any incidents in the carrier's delivery document.
- Please report the incident to Amarama within a maximum period of 48 hours by sending an email to yourstore@amarama.es